Victoria is the newest front office member. She moved to the Central Coast in 2012 from Springville, California. She enjoys spending time outdoors with her loved ones and her German Shepard Wrigley. Victoria has been working in the customer service industry for over 6 years and is very much a people person. She strives to put a smile on everyone's face, and help patients feel welcome and happy when they are here in office. Her long-term goal is to become a dental assistant and she is extremely excited about this first step. Victoria will gladly help you with any needs for appointment scheduling and explaining treatment plans.
Kathi has been a hygienist at this office for more than 25 years, staying with Dr. Ratchford after she acquired the practice. She graduated top of her class at Pasadena College Dental Hygiene Program, where she was the recipient of the “California Hygiene Award of Clinical Excellence” for her graduating class. She and her husband Tom, have lived on the Central Coast for more than 35 years, where they raised their two wonderful daughters together.
Chelsea is originally from southeast Michigan where she attended undergrad and graduated with a bachelor of science degree in 2011. Following graduation she got married and moved around the U.S. with her husband before they decided to call California home. She completed the dental hygiene program in San Diego and loves being a hygienist. Seeing improvement and continuation of good hygiene practices in her patients is what drives her to excel. In 2022 Chelsea moved to San Luis Obispo with her husband, two young children, and two dogs. In her free time she likes to exercise at the gym, read a good book, or camp with her family.
Monica is the youngest of 4 sisters. She was born and raised here on the Central Coast, in Los Osos. She has been working in the dental field for a few years already and loves every aspect of it. She strives to make her patients feel comfortable and at ease when they enter the dental office. Monica looks to continue to further her education in the dental field and to continue making a difference in every patients smile.